In the app
- Open MentoChess and go to You → Account & backup.
- Tap Delete my account and confirm.
This deletes your account, your email address, your cloud backup, your Premium status record and your AI coach usage. Data stored only on your phone stays until you delete it in You → Preferences → Delete all data or uninstall the app.
Without the app
Email hello@derovest.com from the address you signed in with, with the subject “Delete my MentoChess account”. We delete the account and its data within 30 days and confirm by email.
Subscriptions
Deleting your account does not cancel a Google Play subscription. Cancel it in Google Play: Profile → Payments & subscriptions → Subscriptions.